What are the key factors that are allowing companies such as Carvana, Chewy, and Casper Mattress to disrupt their industries and generate multi-millions of dollars a year in revenue?
In this golden nugget from the ROI Online Podcast, former COO of HubSpot JD Sherman shares how today's top companies are changing their industries.
Click the video to watch below!
The top companies in the U.S are winning in today's market not because of what they sell, but how they sell their products and services.
Take the $439.3 million dollar bed and mattress titan, Casper Mattress. Their pitch is our magic isn't in the mattresses we sell, but how we sell them and engage with our customers.
It's imperative to have a good product but companies are now focusing on how to improve their customers experience.
Another great example of this is one of the leading pet brands in America, Chewy. Their customer service experience is one of the best in the country. They focus on building a relationship with your pet, and you as the owner.
Customers will no longer deal with any company that makes them jump through hoops in dealing with bad customer service or engaging in a bad experience.
Your product doesn't necessarily need to be 10x better, but your customer's experience with your product and company does.
Learn How To Improve Your Customer Experience
Check out the free article from HubSpot on how to create an excellent customer experience for your business. Learn the methods industry giants are using to improve their customer experience and get more customers.
And if want to learn how to get more customers into your door, check out the Golden Toilet.
This book was made for business owners like you, who wants a blueprint on how to create a marketing strategy that grows your business.
Grab a free copy with an audible trial below!
